Frequently Asked Questions
About Our Products
Are your products truly organic?
Yes, all our products are grown using natural farming practices without the use of chemical fertilizers, pesticides, or synthetic additives. We follow traditional, sustainable methods to ensure purity and authenticity.
What is Desi Cow-based natural farming?
Our farming practices are centered around indigenous (Desi) cows. Natural inputs like cow dung and cow urine are used to nourish the soil, making the produce chemical-free and rich in nutrients.
Are your rice varieties polished?
No, our rice is minimally processed and unpolished to retain its natural nutrients, aroma, and taste.
Do your products contain preservatives or additives?
No. All our products are free from artificial preservatives, colors, and additives.
Quality & Sourcing
How do you ensure product quality?
We maintain strict quality checks at every stage, right from farming and harvesting to processing and packaging, to ensure purity and freshness.
Where are your products sourced from?
Our products are sourced directly from our farms and trusted farmers who follow natural and sustainable farming practices.
Why do natural products sometimes look different?
Since our products are not chemically treated or polished, there may be slight variations in color, size, or texture. This is a sign of authenticity.
Usage & Storage
How should I store your products?
Store in a cool, dry place in an airtight container to maintain freshness and prevent moisture.
Do natural products have a shorter shelf life?
Yes, since they are free from preservatives, they may have a relatively shorter shelf life compared to processed products. Proper storage helps maintain quality.
How is the taste different from regular products?
Our products have a richer, more authentic taste and aroma because they retain their natural nutrients and are free from chemical processing.
Orders & Delivery
How long does delivery take?
Delivery timelines depend on your location, but most orders are delivered within 3–7 business days.
Can I track my order after placing it?
Yes, once your order is shipped, you will receive tracking details to monitor your delivery.
What if I receive a damaged or incorrect product?
We take great care in packaging, but if you face any issues, please contact us, and we will assist you with a replacement or resolution.
Do you offer returns or refunds?
Yes, we offer returns or replacements in case of damaged or incorrect products. Please contact us within 24 hours after the delivery of the order
Sustainability & Philosophy
Why choose natural and organic products?
Natural products are better for your health, the environment, and farmers. They help preserve soil fertility, reduce chemical exposure, and support sustainable agriculture.
What makes your brand different?
We are rooted in traditional Indian farming practices, focusing on purity, sustainability, and holistic well-being. Our products are grown in harmony with nature and delivered with care.
How long do your products stay fresh after opening?
Our products are free from preservatives, so we recommend consuming them within the suggested time mentioned on the packaging. For best freshness, store them in airtight containers in a cool, dry place.
Where are your ingredients sourced from?
All our ingredients are sourced directly from our farms and trusted farmers who follow Desi Cow-based natural farming practices, ensuring purity and sustainability.
Do you use any preservatives or additives?
No, our products are completely free from artificial preservatives, additives, or chemicals. What you receive is pure, natural, and minimally processed.
How do you ensure product quality?
We follow strict quality checks at every stage, right from cultivation and harvesting to processing and packaging, ensuring that every product meets our standards of purity and freshness.
Is your honey raw and unprocessed?
Yes it is NMR tested, our honey is raw, unprocessed, and free from added sugars or artificial ingredients. It retains its natural enzymes, nutrients, and authentic taste.
How does PrakrutiRaga support farmers?
We work closely with farmers who practice natural farming, ensuring fair compensation, promoting traditional methods, and supporting sustainable livelihoods.
Why do your products sometimes vary in color or texture?
Since our products are natural and minimally processed, slight variations in color, size, or texture are normal. These differences reflect seasonal changes and are a sign of authenticity.
Are your products suitable for daily consumption?
Yes, our products are designed for everyday use. Being natural and chemical-free, they support balanced nutrition and overall well-being.
Do your products require washing or special preparation before use?
We recommend rinsing grains like rice and pulses before cooking, as they are minimally processed and free from polishing or chemical treatment.
How is your rice different from regular market rice?
Our rice is unpolished and naturally grown, which helps retain its fiber, nutrients, and authentic aroma, unlike commercially polished rice that often loses its nutritional value.
Is your A2 Ghee and honey lab-tested?
We follow strict quality standards and ensure our products meet safety and hygiene requirements. A2 Ghee is tested for purity and nutritional value. Honey is NMR tested.
Do you add sugar or flavoring to your honey or other products?
No, we do not add any sugar, flavoring, or artificial ingredients. Our products are completely natural and retain their original taste.
Can children and elderly people consume your products?
Yes, our products are gentle, natural, and suitable for all age groups. However, we recommend consulting a healthcare professional if there are specific dietary concerns.
How do I know which product is right for me?
Each of our products is described with its benefits and usage. You can choose based on your dietary needs, preferences, or feel free to reach out to us for guidance.
Do you restock products regularly?
Yes, we restock based on harvest cycles and availability. Some products may be seasonal, ensuring you always receive fresh produce.
Do you offer guidance on recipes or usage?
Yes, we occasionally share recipes and usage tips to help you make the most of our natural products.
What should I do if I see a bug in my grains?
Yes! Since we never use toxic chemical fumigants or pesticides, it is proof that your food is 100% natural and free from poisons. Simply sun-dry the product for a few hours or sieve it as per traditional kitchen practices. This is the natural way to maintain unadulterated food without using harmful preservatives.